How ZESKO uses your information.
This notice explains the information collected through the ZESKO website, checkout and customer-support channels.
Information we collect
We may collect your name, email address, phone number, billing and delivery address, order details, support messages and transaction references. The website may also receive technical information such as IP address, browser, device, referring page and cookie identifiers.
Why we use it
- To process, confirm, deliver and support your order.
- To prevent fraud, protect the website and keep required business records.
- To respond to questions, return requests and product reviews.
- To improve the store and send marketing only where permitted or requested.
Who receives it
Necessary information may be shared with WooCommerce or hosting providers, couriers, email and messaging services, payment providers and professional advisers. These providers receive only the information needed for their role. ZESKO does not sell customer personal information.
Retention and security
Records are kept for as long as reasonably needed for orders, support, accounting, dispute prevention and legal obligations. Reasonable safeguards are used, but no online system can promise absolute security.
Your choices
You may ask to access, correct or delete eligible personal information, or withdraw marketing consent, by contacting 0326 8911364. Some records may need to be retained for lawful business reasons.
Children
The store is not intentionally directed to children. A parent or guardian should contact us if personal information was submitted without appropriate permission.